SAP Owner of the Global CRM Software Market

SAP on 29th may 2012 announced it has been named the overall market share leader in the worldwide customer relationship management (CRM) market. According to the Gartner, Inc. report, “Market Share Snapshot: CRM Software, 2011,” SAP remained No. 1 with 19.3 percent of the total CRM market based on revenue for 2011, reflecting a 16.3 percent growth compared to 2010.

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